These are actual letters from our customers
who have purchased animals from us.



Mitch,

Just wanted to drop you a line to tell you again how very pleased I am with the snakes I bought from you. (the albino lab and the brazilian rainbow) In fact, if you could find a male rainbow of the same caliber, I'd be happy to take it off of your hands. Let me know if you get any in.

Thanks again,
MN



"Mitch,

I want to thank you for being so helpful in deciding on which type of Croc to get. I was unsure because I have owned one before and didn't want to make a mistake. I am very happy with the dwarf Caiman that I purchased. I am even happier with the help you gave after I received her and the concern about her condition. Most dealers don't care what happens to their animal and it is nice to find someone who does. I also would like to thank you for helping to locate various different snakes that I am interested in. I will definitely send all of my friend to you first when they are looking for snakes and other exotics. Glad to know there is someone out there that you can trust and is always willing to give advice.

Thanks again,
J P Batavia Ohio"


"Mitch,
I just wanted to say thanks for sending us our baby gaboon etc. They arrived in good shape and on time. I will be happy to call you again with my next order. Thanks again....Eric.......western Oregon.


Mitch,

I received my order early today and the animals look great!  I greatly appreciate the time you took to select such excellent photogenic specimens!

Thanks again,
John
WhiteSnake Reptiles
Reptiles & Amphibians of Virginia (also Crocodilians)


Hello!

What a fabulous web site you have! I am looking for Th. s. similis, please let me know if you currently have any or are expecting any soon.

Thank you,
Lynn



Mitch,
My female ball python arrived what a beautiful snake. I was concerned buying a reptile i did not see but you put that all to rest she is beatiful, no mites nothin she is in great condition i just wish I heard about you sooner.I know were to make my purchases from now on, thank you so much your quality is superb.

Todd from new york



Mitch,

Today I got my Brazilian Rainbow Boa.  To my surprise, she is beautifull, and tame. I asked to recieve it Friday before 12:00pm, and I got her at exactly 11:30am, THAT DAY! I am very impressed on how FAST I got her.  I was very surprised that the B.R.B. was lively upon shipment, and even better, she ATE IMMEDIETLY!  I will highly recommend Diamond Reptile Breeders to all of my friends and to everyonein the reptile hobby! THANKS A LOT MITCH!

-Dave DeLuca ,New Orleans LA


Hi Mitch,

Just wanted to let you know that things got here alright... a bit chilly but doing great now. The chrysopelea is REALLY nice and that red-eye tree frog is STUNNING. I haven't seen any better frog in real life and probably not pictures either. Thanks!

Take care,
Paul


Mitch,

Thanks for all your cooperation. You guys are very reliable and your service is fast on responce. Next time I need any thing reptile wise I know who to go to.

One satasfied costomer,

Steve


Mitch,

I found your site to be both informative and appealing to the eye! Your prices are reasonable and the animals I bought from you arrived safe and healthy. I thank you for taking the time to talk with me about their care.

Mrs. DeMichele.


Mitch,

Thanks again for the prompt service in my purchase of the hybrid crocodile. The animal arrived in great shape & is truly an awesome beast! Thanks also for your patience and cooperation while awaiting the permits to be in place. This is going to be a great addition to our exhibit.
Hope to do business with you again,

Sincerely,
Matt Harris
Saugerties,NY


Hi Mitch .. I recieved the caiman and the albino burm. this morning.. They're very beautiful animals. The caiman went straight to eating the fish in his pond. Often read that caiman were shy and wouldn't eat in front of>people or would only eat at night. Well that don't hold true to this littleguy. The burm is beautiful. It didn't take the pinkie I offered her but sheis constantly on the move just checking things out. After she gets used to>her new home I'm sure she will take to eating. Thanx again and I will>recommend all my friends to diamond. They even came in early 9:30 AM.. so I>had time to play with them before I went to work.

Thanx,
Jeremy


Mitch,

The Red Foot tortoise is awesome. Upon arrival we placed the tortoise in it's new home and within minutes it was chowing down strawberries and greens. It was a pleasure doing business with you.

Thanks,

Russ


Dear Mitch

The caiman came today in great shape.It's perfect and goes great with the cage setup I made.I had no truble handling it.It truly is a herp jem.This will be the crown jewl of my exotic reptile collection.

Thanks

James R. Richard


Mitch,

Awesome looking specimen ! You've got a new steady customer. I look forward to doing business you in the future. We'll be looking at you web page regular. Please feel free to use me as a reference.

Thanks,

Tony Lozoya


Okay they have arrived and I am well pleased. This is exactly what I wanted Thank you.

I will add diamond reptiles to my favorite key and check your price list again.These two turtles will be pets and I am busy setting up a 55 gallon tank for them now.

Thank you

Bob Baker


Mitch,
I just had to drop you a line and compliment you on the baby turtle I just received from you. it arrived on time and in wonderful condition. During the time of incubation and hatching, you were very patient with me when I contacted you for the updates.
Thanks again and I'll keep checking back.

MKL


Thank you Mitch,

The service was excellent A+++++. Communication was no problem, responded to my e-mails and talked with me on phone about purchase and care of snake, I would highly recommend purchasing a snake from Diamond reptile. Very good shipping, packing was excellent. Diamond reptile is an A+ place to buy a snake from, reasonable prices beautiful snakes no complaints here. Snake appears to be in perfect health. I hope to do business again with you guys at Diamond reptile. Your service is greatly appreciated.

Thank you,
Jerome Bailey


Mitch,

I am so pleased with the service I got from you and your employees. I could not be happier with my snake and the courtesy and the professionalism. Even though it was too hot to ship and I had to call back many times to get the shipping arrangements made, your staff was always polite and helpful, they always knew who I was. Even though this was my several different breeders in search of the right animal, but Diamond was the only one who both had what I wanted and followed through on my requests. In the future I am sure I will call Diamond first before anyone else.

Paul/ Tulsa OK


Mitch,

I just wanted to tell you how impressed I am with you and your services there at Diamond Reptiles. I had been looking at ball pythons for a couple weeks, and all I had seen in this area were wild caught hatchlings, or hatchlings that were eating only live food, or ones that were very ill looking with folds of loose skin and limp bodies. After having researched the species, and learning all I could about them (having never had a snake before) I searched the breeders/dealers on the internet for a captive bred ball python hatchling that was currently feeding well. Out of many inquiries, you were the only one who responded promptly with the inf. I requested, not only that, but you were more than helpful in answering my many questions!! Ceasar was delivered to me in great shape and he is doing very well. Being a novice, it is very comforting to know that I can call you with any questions I have regarding his care, and you respond quickly, with great advice, which is much appreciated. I would STONGLY recommend Diamond Reptiles to anyone wanting to purchase any reptile, I am sure they will be as happy with the professional service and the animal as I am, being either a novice or an experienced hobbyist!!

Thank you very much!
Kendra and Ceasar


Mitch,

I am so pleased with the service I got from you and your employees. I could not be happier with my snake and the courtesy and the professionalism of the staff. Even though it was too hot to ship and I had to call back many times to get the shipping arrangements made, your staff was always polite and helpful, they always knew who I was. Even though this was my first transaction with you, I felt like a valued customer. I contacted several different breeders in search of the right animal, but Diamond was the only one who both had what I wanted and followed through on my requests.

In the future I am sure I will call Diamond first before anyone else.
Paul/ Tulsa OK


Hi Mitch,

just thought I'd e-mail you to tell you the orange burm you sent me is a real beauty! The price was right too on such a unique animal. Right now I am working with some large retics and Boelen's, animals that are'nt so handleable,so I wanted something unique as a pet. I sent payment and received him by noon the next day to my door!
Thanks again,

Sincerely,
Bill Lubak,
Bill Lubak's Reptiles, CT


Hey Mitch!

It'll be two weeks tomorrow since I got my baby ball python from you. He got to me in excellent shape and health, explored his new home with great interest. I tried my first feeding with him the next night and it was a great success - Alexander greedily downed two fuzzies for me. Today he completed his first shed for me and did a beautiful job of doing it all in one piece. I just wanted to let you know that I am very happy with him and he is absolutely gorgeous. I will certainly recommend any friends interested to visit your site and encourage them to buy their pets from you if they plan on getting a new pet.

Leigh Ann & Alexander


Mitch,

I just wanted to let you know that my order is here already. All survived the trip and are doing well. I also want to tell you how impressed I am with your service and product. I will certainly recommend you to everyone I come into contact with...

Thanks so much.

Keith Byers


Dear Mitch,

The baby Herman's tortoise arrived today, and it is absolutely beautiful! Healthy and alert even after the long trip to get here. Thanks so much. We'll certainly recommend you to anyone interested in reptiles.

~Lynn Chamberlain


Hey Mitch -

Just received the rubber boas this morning. They are beautiful! Thank you so much for responding so quickly to my emails and abating my concerns about shipping. They arrived early, in good shape, and quite explorative. They made a quick hit in my office. They were also termed the most unique shipment ever to arrive at the corporate office in 15 years (per the gentleman who had been handling the shipping for that amount of time).

I'll definitely plan on contacting you first should I ever look to expand mycollection!

Thanks,

Ryan Nashville, Tennessee


Dear Mitch and Diamond Reptile Breeders,

I have been fascinated by herps my entire life and have developed an unexplainable passion for/obsession with them. Over the years I have kept many snakes, monitors, turtles, lizards, etc. for personal enjoyment and to share with others the importance and beauty of all reptiles and amphibians. In doing so, I have dealt with numerous herp dealers, some more reputable than others, with varying results and satisfaction. Recently, new dealers/importers/breeders/self-proclaimed "reptile experts" have been emerging almost daily, many with little knowledge and understanding of, or care for the animals which they are selling, exploiting these animals and the herp business for personal gain.

When I find a reputable dealer, whom I can consistently trust, I stick with them. If they not only sell me the animal that they promise, but also take the time to share helpful, accurate knowledge about the animal, I tend to believe that they really care for both the animal's well being and my satisfaction. This is exactly the kind of treatment that I have repeatedly received from Diamond Reptiles Breeders. Your name reflects both the quality of animals that you sell and the customer satisfaction that is crucial to the existence of this business.

I would like to thank-you again for taking the time to share your knowledge with me and for the beautiful animals, which you have allowed me to add to my collection. I eagerly await the variety of animals you will have available in the future and look forward to future business with you and Diamond Reptile Breeders.

Sincerely,
Chad Gerber


Mitch,

Thanks for the excellent service! I contacted four other places at the same time as you and you were the only one who made the extra effort to answer all my questions. The turtles you sent are flawless, I will definitely be a repeat customer!

Thanks

Chris Illinois


I got the heaters on Friday boy are those things nice . I sure do appreciate the professional attitude and speediness that you provide.

Thanks--

Jeff Dewberry


I just wanted to thank for the great service you showed me when I purchased my male Blackthroat from you a few months back.As you can see he is fattening up and growing nicely.How big and what sex are your Dumeril's monitors for $110?

thank you

Brian


Mitch,

YOU'RE GREAT!!! You went way beyond the call of duty in making my 7 year old son happy. The snakes arrived healthy, due to your great packaging, (even though the shipping company missed its connecting flight and they therefore arrived a day later than scheduled.) Your price was extremely reasonable, all of your advice has been helpful, and even after all of my questions, you still seem patient when you realize who it is on the line. THANK YOU! Sincerely,

Darcy Murphy,
A Satisfied Customer (and Mom) in Illinois


Mitch,

I just got my uroplatus sikorae in the mail and I have to say that it is AWESOME!!! I got it in less than 24 hrs. and it is in perfect condition, as a matter of fact it was eating within minutes of being here. I am always sceptical of ordering reptiles over the internet and you have come through and done a great job. Keep up the good work and expect to have more of my businessin the future.

Thanks,

Mike Diekmann Winona MN


Hi Mitch,

I just recieved the yellow and is in good health. Looks great. You will be hering from me again in the near future.

Thanks again,

Chris


Mitch at Diamond Reptiles,

I would just like to say Thank-you very much for a very nice order. The pair of Yacare - Spectacle caimans are absolutely wonderful. They are adjusting to their new cage very quickly. Feeding is a breeze all I have to do is tap on the glass and the come right over and take chicken pieces right from my fingers.

I've been working with Crocodilians for about 10 years now and these are some of the best animals that I ever had the privilege to work with. These animals will be a great asset to my school programs. They are well worth the 250 dollar asking price. In my opinion I would have spent a $1000.00 each. I would highly recommend these animals to a first time crocodilian owner.

I would just like to close by saying Thank-you very much once again and tell you that you run a very professional business.

Sincerely,
Mike Klonowski
"ceo"
"The Zoo Reptiles,Birds,and Fish"


Hey Mitch,

Just dropping a line to let you know the little spitter is doing great. She's feeding on unscented fuzzies already and is really calming down. The albino kaouthia is 56" long and tame as a kitten. Once again, we could not be more pleased with our animals.

I simply will not buy from anyone else anymore. If you wanna put this on the website, I'd be more than proud to tell anyone reading this that Diamond Reptiles is the very best place to go. You won't get better animals anywhere, at any price.

Paul Batteiger


Hello,

I haven't had a chance to email you about this, so it is a bit late. The caiman arrived a couple weeks ago, and I am very impressed. It is eating, beautiful, and doing well. I look forward to seeing how it is in a few years, and intend to buy from you guys again.

Brad Smith


HI MITCH

THANKS FOR SENDING ME THE CAIMANS. THEY CAME IN EXCELLENT CONDITION AND BEGAN EATING THE SAME DAY. THE SEVICE WAS EXCELLENT! AND YOU REPLIED TO ALL MY EMAILS AND QUESTION IN A TIMELY MANNER THANK AGAIN

GEORGE


Hi,

Wanted to let you know that again you make it a pleasure to buy reptiles online. You have great quality animals. You are very quick to respond to the e-mails, and help out with any questions and working with your customers to make it easy to get the right animals they want. It is great to have someone that tells you exactly what there intended reptile is like so there are no supprises when you get them. Except that they are usually alot better then you thought they would be. I got that great 6' water monitor you sold me for such a great price. He is doing great, eating and swimming in his pond. You will be getting more of my business, and i tell every one i no about your site and service.

Again thanks for the great monitor

Steve


Dear Mitch,

I recently purchased one of your hybred caimans. It got here in great shape and was packed awesome. It's nice that you put time into the shipping and handling of your critters. Thanks for all the help with my crocodiles, you are one of the very few people who can awnser questions on the captive care of croc's. Look foward to purchasing animals from you in the future.

Robb


Diamond reptile is very consistant on their shipments. My Western Diamond backs are establishing just fine to their new environment. Mitch is very accurate on his sexing and will supply you with what is wanted. He will not let any airlines, shipping cargo, take advantage of you. I know this personally!

Thanks Diamond Reptile for honest Customer Service! I will be ordering from you again soon!

Matt


Diamond Reptile Breeders is a highly reputable source for all your reptile needs. Mitch was very helpful in the shipping process, and in answering all of my questions on the animal I purchased. The animal I received from him was in great shape, very healthy and fat. I will give him my future business and I will recommend him to my friends. Thanks Mitch.

Chase Delles


Mitch,

Junior is doing great. He is eating up a storm. 3 fuzzies and 2 small live mice. Thank You for the fine snake.

Brad
Bowling Green, Indiana


Mitch,

Thank you so much for the beautiful mandarin rat snake. He seems very happy to be here and is settling in nicely. At first I was a little hesitant to order a mandarin because of all the negative comments I have read made by others about feeding, and figured there must be something wrong with them if you were selling them at such a good price. I guarantee that nobody would ever guess that this guy was wild caught based on his health and aggressive eating. He had only been here 20 minutes when he took his first pinky rat. being new to herps I now have a go-to guy for when I am looking for fine quality reptiles at great prices. I look forward to future purchases from you. Add me to a list of people who need a female, there is no place i would rather get one than from you.

Dave Giltner, Visalia CA


Mitch,

Thank you SO much for the (2) very beautiful double het Burmese pythons that I received this morning!! You take such pride in your work and it definitely shows. You even check with me this morning to see if I had received them yet!

I was a little worried that the burm's might not survive the trip up from FL, due to a recent cold front in my area. I worried for absolutely nothing! My biggest worry should have been what to name them. ( You did everything in your power to assure they would arrive safely and they did just that. Hats off to you and your company.

They were a little chilly when they got here, but after supplying them with a heat lamp, they perked right up and started checking everything out. I might add these (2) are so very tame. They were not the least bit shy at all and took right to me. Everybody at work loved them. I couldn't keep people out of my office. I received even more compliments on them after we got home. Everyone was astounded with the time and dedication you put into preparing my babies for their journey and with the condition in which they arrived.

I will definitely use your company AGAIN & AGAIN & AGAIN! I have told all of my friends and family about you and your services & will continue to do so!

These babies are my birthday present from my boyfriend and family members. THANK YOU FOR MAKING THIS MY BEST BIRTHDAY EVER!!!!!!!

Sincerely,

Brandy Horne
Winston-Salem, NC


Thanks so much for getting the caiman to me so soon, your packing job was excellent, he arrived yesterday in what seems to be perfect health and is settling in nicely.

Thanks again, Brad B.


Mitch,

To anyone curious about Diamond Reptiles, let me give my vote of approval. I ordered 30 frogs (toads) to use as feeders for my Eastern Hognose collection. This order was placed at one of the worst times of the year and during uncooperative weather conditions. Yet, the need was a necessity for the survival of my collection, without having to stress them out by force feeding techniques.

Diamond Reptiles processed my order and immediately set out to fill it. You dealt with rain and cold temperatures for over a week. You kept in contact about the order and cured my doubts that were natural, having no prior business experience with you. Not only did you fill the order, you sent several extra specimens due to the waiting period involved.

Would I recommend Diamond Reptiles? In a second! In fact, I've already discussed this affair with several other herpers. They, too, have already experienced your professionalism, or know of others who have. Word is out ... Diamond Reptiles does as they promise and is a reputable dealer worth doing business with.

Should anyone doubt that, they are welcome to contact me at RCRumple@aol.com. I'll be happy to curb their worries and doubts so that another customer can experience what it's like to deal with someone that actually does as they say.

Sincerely,

Rich Rumple


I just received all critters today they all look great ,these are some beauties I"ll be buying from you in the future. You really have got some great reptiles. And customer service and your reply on e-mails is one of the best and quickest I"ve ever seen ,great doing buisness with you.

Thanks alot,

Billy


Mitch

Thank you for all your help with my purchase of the 3 hypo-x Okeetee Rat Snakes. The large female was sold to a breeder right away and she is in love with the snake. The smaller female is still a little edge but has never snapped at me. The male is beautiful. Once in my hand he looks around for a while then just lays there. These are the most beautiful and well mannered small breed herptiles I have ever had the pleasure of owning or caring for. The snakes adjusted to their new home instantly and are feeding exigently with no problems what so ever. I would and will recommend all of my friends to you for their reptile and herptile purchases. Next time I buy it will be from you. Once again thank you very much.

Sincerely Yours,

J. M. Oles


Dear Mitch,

I gladly enjoy Adult Proven breeder Yellow Eyelash Vipers and doing business with you. You did a great job keeping me informed on everything and was willing to deal with hold on until weather was good up here. I will tell all my buds up here how great your service has been and Thank you again. I will have a happy white Christmas and newyear. I hope you and your family have a great one to.Once again thank you much you have pretty much compelled my collection Only a few more and I'm done lol been saying that now for over 18 years now and i never am just get more and learn more every day.

Take it easy and have a good one Chris

Ps just fed them hit and eat right away killer i like to keep everything on my Monday and Thursday feed days


Hey Mitch,

I received the 2 double het burm babies early this morning. They both arrived alive and appear to be in great physical condition. I would have to say that these are possibily two of the best looking burmese babies I have ever seen in my life.

Thank you so much for the animals and i look forward to doing business with you again.

Adam


Mitch,

I received my Spotted Turtles today, they are perfect! Active and inquisitive, they ate only an hour after arriving. We've had quite a cold spell up here in the Northeast but your packaging was fabulous. Pleasure dealing with you and I hope to do so again in the future!

Danny


Mitch,

I ordered two Red-Earred Slidders and two Florida Snappers. They have brought nothing but joy into me and my wife's life. We love them to death and they have such cute personalities. I have spread the word about your site and I believe you are the best out there.

Chris & Sheena


Hi-

Just wanted you to know that the two rubber boa's that I ordered from you arrived here in Oregon the next day at 9:15 am- they were well packed and in excellent health! I am very very impressed with the quality of your animals and the professionalism with which you do business. I located the snakes on Saturday- by Sunday I had had several e-mails from you, and the snakes were on their way Monday morning. What service! I will certainly purchase other snakes from you!

Cynthia Peticolas- from Oregon


Dear Mitch,

Thank you for all your help in finding me the perfect Boa. She is absolutely gorgeous! And eats like a pig. I found some one local with a male Salmon and we'll get together and breed "beautiful" babies in a few years. All your other information has been great as well. Good to know there is someone out there that's knowledgeable.

Thank you again and you can count on me to be a repeat customer.

Thank you, and have a nice week!

Kris Lihs
Wapello,Iowa


Mitch,

Just wanted to thank you for the female hybrid caimen I had got from you last week. I was kinda of nervous at first to order off line and the whole being shipped fed ex and everthing, but mitch assured me everthing would be cool so I took his word and ordered a caimen hybrid, and she arrived alive and well. I am very pleased with everything, from the info I recived to the care sheet and the packing was great and all I had to do is call and Mitch answered all my questions. I would highley recommend Diamond Reptile to anyone.

Thanks again Mitch, you'll be hearing from me again.

Bill
Baltimore,MD.


Mitch,

Here's a pic of my 0.1 Anery I purchased from you 12-22-2001. She's almost 4ft! I'm VERY please with her. Just wanted to update you...not to mention, show her off. This pic is not that great. ALL of her tail markings are 100% pure,dark,black, outlined in white. I can't wait to breed her! Thanks Again! One satisfied customer Thanks, Dave , East TN Reptiles


Hi Mitch,

I just wanted to let you know that I just finished unpacking my order and everything is alive and well. Not only is everything alive, but it is exceptional in color and quality. I'm very impressed with all of the animals, but I'm especially fond of the little Rainbow Boa. This snake's color is so good that it looks as if someone painted it on with a brush. To say the least I am impressed and will be doing business with you again.

Thanks,
Michael S. Wade



Hi,

I cannot tell you how much you've helped in my collection. I have recently purchased 2 veileds, one turquoise female and one male sunburst. And they are BEAUTIFUL! They do not run from me when I go to pick them up, and except for the one clash between the one Ihad already and the new male, everythings went smoothly. I will continue to keep up with your website :)

~Devin

Rougemont, NC


Mitch,

I received my box turtle hatchlings Tuesday morning and they are wonderful! As soon as I took them out of the box they began eating and "running" around. They appear healthy and happy.

Thank you so much for the turtles. This was my first experience buying from a non-local breeder and I was very impressed by your service and assistance. Next time I buy a reptile I will definately contact you first!

Betsy



Hello Mitch,

I thought I would let you know that the skinks arrived in excellent condition. They are lovely animals.

Thanks - it was a pleasure doing business with you.

Phil Villard


Hi

Thank You for the Diamond Caiman I bought from you! She is doing great and has shown absolutly no signs of aggression, I have never even seen her with her mouth open exept when she is eating. And she knows when to eat too, like you said just tap on the side of the enclosure a couple of times and she will make the "errrrrre errrre" noise and walk right up and eat the food. Thanks again for this fantastic addition to my reptile collection, she is really great!

Bob McLoughlin


Mitch

I just got the Diamond Caiman and the turtle in. I have to say WOW, I was very surprised at how active they both were. The caimen is beautiful and not shy like most I have dealt with. I am very much looking forward to doing more business with you and I can say that DRB is now the number one place to get herps from in my book.

Thanks again

Eric